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Customer reviews of MM Motorcycles

At MM Motorcycles we pride ourselves on the great service we provide to all of our customers. We understand that buying a bike or car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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MM Motorcycles

MM Motorcycles
5
5.0

All 162 customer reviews

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  • 5

    Five Star Service

    By Sofia R on 22 April 2021 | Purchase not verified

    Excellent customer service from start to finish. All queries were answered efficiently, our bike was delivered to us over 100 miles down to Poole within a couple of days of purchase. Bike was as described. The lady on the phone kept in contact with us from start to finish, was always happy to call back to answer any questions and also send a live video of the bike we were after initially when we enquired. Also followed up and checked to see the bike was delivered okay & check we were happy. Would definitely use these guys again.


  • 5

    A pleasure to deal with

    By Adrian S on 06 April 2021 | Purchase not verified

    Best bike buying experience I’ve had. As soon as I called and enquired about a bike I was confidant that I was dealing with a good honest dealership. full of nice people who know their stuff (I’m not allowed to name names, but I think I spoke to everyone there and they are all as helpful as the owner/boss ) who don't put any pressure on customers and answer questions and issues in a timely friendly assured manner. I was told the bike I bought was like new and it was exactly that! The bike was delivered as promised on the day and time we agreed. Absolute pleasure buying a bike from MM, I Couldn’t be more pleased. Adrian


  • 5

    First class service

    By Warren V on 31 March 2021 | Purchase not verified

    Purchased a 2009 Kawasaki cruiser from them, here are my thoughts as a old school biker that has been riding since 1978. Firstly you don't buy 2nd hand bikes without viewing them, and riding them. But due to covid , I had no choice, and had to take them on there word, that every thing would be OK, and I would be happy with the process, from beginning to end. Bear in mind that as far as I am concerned photos can be enhanced, and reviews can be faked.(but then again I am 57 years of age, and we never even had calculators, but used slide rules in school.) The bike arrived from London to my place of residence in Edinburgh on time as promised. There is nothing that is 100 % in this life, but yes the prep work was 100% the adjustments of clutch, brake levers, and fluid levels were spot on. There was a new front tire , and I never asked for it. Even the tire presses these guys use to change the tires are of the best quality. need I say more about MM motor cycles


  • 5

    Don't buy here

    By Artur L on 04 December 2020 | Purchase not verified

    Worst deal possible. Imported a Multistrada to Portugal, selling service was the, no professionalism or even courtesy, bike arrived in Portugal in the worst conditions, suspicious V5, tampered miles (low miles but, worn seat, footrests and handgrips), water pump was leaking soo engine has close to stopping, 700€ repair

    Reply from MM Motorcycles on 05/12/20

    Hi Artur !! You purchased two bikes in fact..one being a Ducati and the other being a KTM, this was nearly a year ago !! and this is the first time we have heard anything from you at all !! it so happens the Ducati you purchased belonged to a very good customer of mine whom owned it since new !! very low mileage and in impeccable condition..with all the correct documents supplied !! the bikes were collected from a Portuguese company arranged by you !! even the driver himself complimented on how beautiful both bikes were..if there was anything wrong with either bike at the time..I'm certain we would of heard from you a very long time ago !! I recall you purchasing the bikes to sell !! so what ever has happened within this time only you know..but as far as I'm concerned what you've written in this review is nothing other than complete nonsense !!


  • 5

    Honda pcx 125

    By Nandor V on 28 August 2020 | Purchase not verified

    I have remembered to buy my scooter at this store!asking about Honda pcx 125 still available to see and try she said it’s in storage but you can pay in advance! As soon as possible because so many interested! I have paid then asked when it gets ready replies on that day indeed 2 days later!okay that’s fine I left 3000£ for a bike and have a receipt!asked a top box rack only but it’s extra 50£ of course no receipt for that! Now they are so silent no answer I got blocked by them!who knows why...


  • 5

    Happy with my purchase.

    By Tony S on 16 August 2020 | Purchase not verified

    I bought a one owner Ducati Monster 1200s from MM. I relied on the advert on bike trader and the description given to me on the phone ,I did not visit the shop. Pleased to say both descriptions were completely honest and accurate. All the people I spoke to at MM during the course of the purchase were friendly ,helpful, and patient. At time of writing this I have done 850 trouble free miles on the bike. I would recommend MM and I would buy another motorcycle from MM. Thank you Sarah ,Morris and Michael. Stay safe , may your God be with with . Tony.

    Reply from MM Motorcycles on 14/10/20

    Thank you very much for your kind review, we sure hope you enjoy your bike..All the team at MM Motorcycles London..


  • 5

    AVOID AT ALL COSTS

    By Tony D on 16 July 2020 | Purchase not verified

    I purchased a motorcycle back in May this year, on the journey home I noticed the clutch was slipping when I arrived home I called Morris to say the clutch was slipping, he said he would send me another clutch ( not a new one 😳). The day before I picked up the bike I had a call from them saying the clutch was slipping and could I come a little later in the day to collect it 👍 no problem. When I arrived to collect it Morris stated that he had fitted a new clutch as well as doing a oil change. He hadn’t fitted a new clutch and had definitely not done a oil change. To date I still can’t use the bike as the clutch isn’t right. I have spent hundreds of pounds to try and sort it but still no joy. AVOID THE DEALER AT ALL COSTS.

    Reply from MM Motorcycles on 22/07/20

    Hi Tony thank you for your review !! however please be honest when placing a review !! yes you did purchase a one of the nicest examples of a 1999 fazer 600, yes we did replace the clutch with a new one..as well as replace the oil !! upon a 10 miles test ride the bike rode fantastic !! you called us on your way back home to say theres a slight clutch slip on very high speed, we asked you to turn around and come back for us to deal with that !! you refused !! you said your happy to tinkle around with it, I said its probably the push rod sticking, I told you I was happy to send any parts..and you was more than happy with that !! however it soon came apparent your tinkering knowledge wasn't that great ending you getting very frustrated in which we can completely understand this, however Tony you know we tried to help you !! it was the sheer distance that made this difficult ! its a shame because you was over the moon with the bike upon seeing it. Very sorry for any inconvenience caused.


  • 5

    Honda HRC Fireblade

    By Ross T on 06 June 2020 | Purchase not verified

    Bought a 2010 HRC Fireblade from this dealer in May. Due to pandemic was unable to physically see the bike before purchase so had to rely on description from website and speaking to MM Motorcycles on the phone. The staff were friendly and immediately put my mind at ease. They did not do the bike justice. It is immaculate, in mint condition and for a 10yr old bike looks like its just come out the factory and runs like a dream. Paid for it on Friday and arrived two days later, friendly efficient service, would highly recommend. Thanks for a really nice bike.

    Reply from MM Motorcycles on 22/07/20

    Thank you for your review


  • 5

    Great business with knowledgable and honest team

    By Scott M on 03 June 2020 | Purchase not verified

    Bought my triumph Bonneville T120 in the lockdown period. The guys from MM were great throughout. They gave me a more than fair price for my trade in bike. We’re extremely quick and got the impression they were absolutely passionate about the bikes they sell. I would highly recommend them over any other dealerships I have used and will absolutely go to them for all my servicing and future bike changes.

    Reply from MM Motorcycles on 22/07/20

    Thank you for your review


  • 5

    Great Service and experience

    By Terry L on 22 May 2020 | Purchase not verified

    Morris supplied me with a KTM 1290 Adventure S, he delivered the bike personally to me , the whole deal went so smooth. Great person and very helpful..

    Reply from MM Motorcycles on 22/07/20

    Thank you for your review